This year’s State of Inbound survey had the largest number of global respondents: 6,399 professionals in 141 countries. We asked what they do, why they do it, how they do it, and if it's working. Here is just a sampling of what you will find in this report!
Consumer habits are changing ... drastically. That's the driving force behind inbound, after all. What your customers want today is different than what they wanted 10 years ago. That means we must change the way we market and sell to match the way people actually want to shop and buy. Lucky for you, we've been tracking these shifts for the past eight years.
By completing the form to the right, you’ll find the 2017 State of Inbound report, covering the top challenges and priorities facing marketers and sales reps today, as well as a glimpse into future trends and channels that will soon affect the way we all do business.
Growing and Converting an Audience Remains a Top Concern
Marketing departments are becoming more data-driven, investing in closed loop reporting, and measuring success against higher level business metrics. This year’s marketing report found generating traffic and leads to be the biggest marketing challenge, followed by proving ROI and securing enough budget.
We started by asking: What are your company's top marketing challenges?
Marketers are making the leap into visual content. Messaging apps and artificial intelligence are not far behind. This year, our marketing data shows respondents are feeling the pressure to experiment with new (and unpredictable) technologies and craft more personalized communication than ever before. How do they keep up with the times without leaving behind their goals?
In our sales report, reps admitted that prospecting is getting more and more difficult. And considering consumers don’t buy like they used to, it should be no surprise. In the age of the customer, salespeople must take note of customers who shop through social networks, live on their mobile device, and research products on their own. In other words, leave behind the hard seller stereotype and become a trusted advisor.
While advances in tech have produced new tools to improve sales results, reps are wasting a lot of time on activities that don't lead directly to new deals. Our sales data shows 57% of respondents spend up to an hour per day on data entry. Others indicated they need a lead scoring system to ensure they only work accounts likely to convert. Consumer buying habits are quickly evolving, and sales teams can only succeed by having the right processes, technologies, and trainings.